Dear Client,

Thank you for the privilege of serving you. Our success is a direct result of having amazing clients like you, who both support us and challenge us to deliver our very best.

We want you to have an exceptional experience every time you are in the chair. To ensure that we meet our commitment to providing outstanding service, we have updated our Cancellation Policy to better meet the needs of both our clients and team members.

Setting and keeping appointments is crucial to the success of our salon. Your appointment time is held exclusively for you. When you cancel or skip an appointment without providing sufficient notice, you leave a gap in our schedule that could have been filled by another client.

Should you need to cancel or reschedule an appointment, we ask that you contact us via phone no less than 24 hours in advance. Less than 24-hour notice will result in a $50 fee. We value having you as a client and are incredibly grateful for your support.

Please contact us with any questions.